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Taiwa no FumenPractical methods for shared thinking

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Method guide · Arrange people and ideas

Quote Wall

Use when a team wants to retain memorable encouragement or praise and agree how to keep adding to it.

People
3–50
Base procedure time
30 minutes
Recording
Shared record

Purpose: Reflect and learn; Build working relationships.

English guide

Text acceptance is not approval of this rendered page, its media, or publication.

How this method works

Write down memorable things other people have said, display them on a wall and keep adding to them. Use when spoken encouragement and praise fade from memory, making a drop in team morale after a busy period difficult to notice. Record the words with the speaker’s permission, so that praise does not remain fleeting: who was told what remains visible as a concrete record. The outputs are an initial wall and an agreed owner and frequency for what to add next and when. This is not for pointing out problems or making decisions. Do not use it on its own where psychological safety is low or where anyone does not consent to public display.

Phase schedule

Minutes are cumulative from the start of the base plan, not a live timer. Read scaling for any additional time. Phase controls do not advance automatically.

  1. Agree the process0–4 minutes from the start (4 minutes)

    Action: Agree. Participation: Everyone.

    Recording not separately specified for this phase

  2. Collect quotations4–13 minutes from the start (9 minutes)

    Action: Collect. Participation: Individually.

    Individual record

  3. Post on the wall13–20 minutes from the start (7 minutes)

    Action: Post. Participation: Groups of 3–5.

    Shared record

  4. Continue the display20–30 minutes from the start (10 minutes)

    Action: Continue. Participation: Everyone.

    Shared record

Facilitation steps

  1. For 4 minutes, agree the period to cover, how anonymity will be handled, and whether to include your own remarks.
  2. For 9 minutes, each person records one memorable remark heard from someone else during the recent period, adding the speaker’s name.
  3. For 7 minutes, split into groups of 3–5 and post the quotation cards one by one in your assigned section.
  4. For 10 minutes, walk around and read the wall together, then agree who will add to it next and how often to continue the display.

If something changes

If

Half the writing time has passed and a group has not produced a single card.

Then

Limit the period to the past 1 week and say that a remark addressed to the writer is also acceptable.

If

References to one particular person exceed half of all references in a display section.

Then

Limit references to 2 per person and encourage participants to ask about other people during the remaining time.

If

Even one request for anonymity is made before posting.

Then

Replace the card with a piece of paper that hides the speaker’s name, and read only the content aloud.

Preparation

Materials

  • Quotation cards: about 3 per person, 75 × 75 mm, plus one spare per participant
  • Wall or board sections: one per group of 3–5; one sheet of large-format paper per section is recommended
  • Dark pens: one per person, medium tip or wider
  • Display tape or pins: one roll or 10 pins per section

Room and setup

  • Island tables for groups of 3–5: divide the participant count by 5 and round up for the table count; keep group sizes within one person of each other
  • A wall section at least 80 cm wide for each group

Adjust for people and time

With fewer than 3 people, hiding speakers’ names has little effect and the method does not stand on its own. For 3–50 people, divide the participant count by 5 and round up for the number of groups, then distribute people evenly into groups of 3–5. Prepare 3 cards per person and one section per group. If there are more than 8 groups, stagger posting between an earlier and a later set of groups; the later groups view the earlier groups’ wall before posting.

Safety and non-applicable situations

Obtain the speaker’s permission to record their words. Respect requests for anonymity before posting. Do not use this on its own where psychological safety is low or anyone does not consent to public display; it is not a method for problem criticism or decision-making.

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Credits on the checked source page

  • Named contributors on the source page: Patrick Carney
  • Contributors listed in the official practice source (repository handles): @pcarney8

Source page checked on 2026-10-17: Quote Wall.

Source lineage

    CC BY-SA 4.0 — this site's adaptation and translation contributions · Legal code · Official source policy

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